Insurance Verifier/Financial Counselor

Prime Healthcare
Aurora, IL
Category Customer Service
Job Description
Role Overview

The Insurance Verifier/Financial Counselor will contact health plan carriers to obtain eligibility information, assist patients in understanding their insurance coverage, and coordinate payment for scheduled/elective services. The role requires excellent customer service, problem-solving skills, and attention to detail.

What You Will Do

The primary functions of the role include verifying insurance eligibility, understanding patient insurance coverage, and coordinating payment for services. The role also involves providing excellent customer service, managing insurance-related queries, and preparing reports for management review.

Why It Might Be a Fit

The ideal candidate will have a minimum of two years' experience in hospital admissions or billing, excellent organization and time management skills, and the ability to work independently and collaboratively within a team environment.

Requirements

  • Minimum two years' experience in hospital admissions or billing setting
  • Well versed in authorization processes for all payers
  • Knowledge of medical terminology and insurance policies
  • Excellent organization and time management skills
  • Excellent oral and written communication skills
  • Ability to learn quickly, work independently, and collaboratively within a team environment
  • Ability to maintain good working relationships
  • Demonstrates attention to detail and ability to multitask
  • Ability to work in a demanding environment
  • Problem-solving skills
  • Proficient computer skills
  • High School Graduate or GED Equivalent Required

Benefits

  • Paid time off
  • 401K retirement plan
  • Medical, dental, and vision coverage
  • Tuition reimbursement
  • Voluntary benefit options
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