Role OverviewThe Intake Coordinator facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills. This role involves determining eligibility, processing referrals, and verifying insurance information. The Intake Coordinator must communicate effectively with referral sources and team members to support business partnerships.
What You Will Do
The main day-to-day responsibilities of the Intake Coordinator include completing financial clearance, processing referrals, verifying insurance information, analyzing admission data, and preparing reports. The Intake Coordinator must also communicate effectively with referral sources and team members.
Why It Might Be a Fit
To be successful in this role, you must have excellent communication, customer service, and time management skills. You should also have experience working in a call center environment, proficiency in Microsoft Office, and a strong understanding of patient compliance issues, Medicare, Medicaid, and Commercial Insurance.
Requirements
- Associates Degree
- 2+ years' experience
- Proficient in Microsoft Office
- Understanding of patient compliance issues, Medicare, Medicaid, and Commercial Insurance
- Excellent communication skills and customer service
- Familiarity with Medical Terminology
- Experience working in a call center environment
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