Intake Coordinator

Local Infusion
Charlotte, NC
Category Insurance
Job Description
Role Overview

We’re looking for an Insurance & Intake Coordinator who is passionate about raising the bar in infusion therapy care. The Infusion Guide will contribute to the company’s growth through detailed referral and intake coordination along with excellent customer and physician customer service.

What You Will Do

Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation. Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients.

Why It Might Be a Fit

The ideal candidate will have prior experience reading medical charts and working on insurance pre-authorizations. The Infusion Guide role is perfect for those wishing to remain at the forefront of healthcare innovation, while having predictable hours, autonomy, and a manageable workload.

Requirements

  • Passion for Patient Care, and Delivering Exceptional Patient Experiences
  • Health Care Experience Required
  • Prior Experience in Infusion is Preferred
  • Insurance Prior Authorization Experience
  • Medical Terminology Experience
  • Overall Medical Insurance Experience
  • Ability to quickly grasp new apps
  • Experience and strong familiarity utilizing Electronic Health Records (EHR) systems

Benefits

  • Medical, dental, and vision insurance through our employer plan
  • Short and long-term disability coverage
  • 401(k) — as an early-stage startup, and we match!
  • 15 Days PTO — and we want you to take it!
  • Competitive paid parental leave and flexible return to work policy
  • Professional development opportunities
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