Role OverviewThe Intake Coordinator serves as the primary point of contact for new civil litigation and pre-litigation matters, responsible for accurate intake, tracking, filing, and reporting of such matters and the management of presentment claims. This role maintains records, coordinates communication with agency representatives, outside counsel, and members of the public.
What You Will Do
The Intake Coordinator will enter new cases into OnBase, update staff assignments, and forward case documents to the appropriate team members. They will also monitor presentment claims, read and review all presentment claims received by the division, and identify the Commonwealth agency or agencies involved in the incident(s).
Why It Might Be a Fit
The successful candidate will be able to demonstrate an interest in supporting a respectful and inclusive work environment and a connection to the people and communities we serve. Bilingual candidates are encouraged to apply.
Requirements
- Associate or bachelor's degree, or an equivalent combination of education and relevant Administrative or legal support experience
- Excellent organizational and analytical skills, with the ability to manage multiple priorities
- Effective written and verbal communication skills
- Proficiency with Microsoft Office applications and case management systems such as OnBase, preferred
- Ability to interact and communicate with others effectively, including an ability to build rapport with people of diverse ethnic, cultural, and economic backgrounds
- Bilingual candidates are encouraged to apply
- Ability to travel within the Commonwealth, as needed; valid driver's license, preferred
Benefits
- Paid holidays
- Salary: $59,513
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