Intake Specialist

The Intake Specialist will be responsible for facilitating intake referrals for foster care programs across the agency, working with referring agencies, TVN network offices, directors, and foster parents. The role requires excellent communication skills, attention to detail, and the ability to multitask. The Intake Specialist will work in a hybrid environment, with some in-person work required.

What You Will Do

The main day-to-day responsibilities of the Intake Specialist will include reviewing and assessing initial intake information, maintaining effective communication with referral sources, documenting and tracking referrals and outcomes, attending referral meetings, and establishing and maintaining positive working relationships with TVN staff and stakeholders.

Why It Might Be a Fit

The ideal candidate will have previous experience working in child welfare or a related child and family services setting, a minimum of a Bachelor's degree in social work or a related field, and excellent verbal and written communication skills. The Intake Specialist will be part of a team that is passionate about serving children and families, and will have opportunities for advancement and professional growth.

Requirements

• Previous experience working in child welfare or a related child and family services setting
• Minimum of a Bachelor's degree in social work or a related field, LSW desired
• Valid Ohio Driver's License
• Maintains a driving record that allows the individual to be insurable with the insurance company providing The Village Network with vehicle insurance
• Excellent verbal and written communication skills
• Exceptional customer relation skills
• Ability to motivate others
• Ability to solve problems through creative solutions
• Attention to detail and accuracy
• Ability to multitask
• Possesses excellent knowledge of best practices in the field of foster care, trauma informed care, and child welfare
• Ability to use a computer, software, agency databases, and online systems, and other Microsoft Office products

Benefits

• Tuition and Licensure reimbursement
• Competitive salaries
• 232 hours (24 DAYS!) of PTO offered in the first year
• 6 paid holidays
• Potential for PTO buy back for unused time
• Annual bonuses
• Advancement opportunities