Intake Specialist

KMA Human Resources Consulting
Amesbury, MA
Category Healthcare
Job Description
This full-time Intake Specialist position within a healthcare organization in the Northern, MA area focuses on providing compassionate support to individuals and families seeking medical information, guidance, and resources. The role involves connecting people to support programs and community resources, ensuring responsiveness and a person-centered care approach.

Requirements

  • Bachelor’s degree in human services, social work, public health, or related field
  • Strong customer focused interpersonal, listening, and communication skills
  • Demonstrated ability to respond with empathy, respect, and cultural sensitivity
  • Strong organizational skills and attention to detail
  • Proficiency with Microsoft Office and comfort with CRM/client databases
  • Knowledge of various medical disorders or health conditions
  • Experience in case management, social services, or information/referral services

Benefits

  • Comprehensive benefit package with no waiting period for health, dental and vision
  • Competitive salary
  • Hybrid work schedule
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