Intake Specialist/Receptionist Houston

The Law Office of Bryan Fagan
Houston, TX
Category Customer Service
Job Description
We are seeking an organized and motivated Intake Specialist/Receptionist to join our growing team. This role involves gathering new client information, qualifying leads, and coordinating them with appropriate consultation processes. The ideal candidate has strong communication and data entry skills and a reliable attitude.

Requirements

  • Meet daily call quota to qualify potential new clients.
  • Build rapport with callers via email, phone, or in-person.
  • Gather data from inquiries to qualify potential new clients.
  • Prepare necessary reports.
  • Scan documents.
  • Handle high volume incoming and outgoing calls
  • Follow script to gather information from callers
  • Enter information into an online system
  • Front desk reception responsibilities required
  • Gather reports at the end of the shift

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance
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