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IntelliPro Group Inc.
IntelliPro Group Inc.
Los Angeles, CA
Category
Human Resources
Apply for Job
Job Description
IntelliPro Group Inc. is seeking a Head of Customer Service to manage the Mandarin call center. The ideal candidate will have strong knowledge of call center operations, logistics, and global e-commerce customer service. This is a full-time, bilingual position requiring experience in communication, resource evaluation, and optimization. IntelliPro is a global leader in talent acquisition.
Requirements
Strong knowledge of call center operation and management
Experience in logistics or global e-commerce customer service
Strong communication skills
Basic knowledge of service procedure design
Experience of team management (plus)
Benefits
Comprehensive benefits package
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