Role OverviewThis position will be located at the Pine Hills (Orange County) Family Resource Center. Work hours are Monday thru Friday, 8:00 am – 5:00 pm. The primary function of this position is to serve as a “Self Sufficiency Representative” at a DCF Family Resource Center for the ACCESS Business Model.
What You Will Do
Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby. Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
Why It Might Be a Fit
The incumbent will have direct contact with customers by assisting them with the public assistance benefit process.
Requirements
- High school degree
- Ability to stand, physical movement, and walking within the workspace for the various job duties
- Typing skills
Benefits
- Reasonable accommodation for employees with disabilities
- Drug-Free workplace
- Reasonable suspicion drug testing
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