Role OverviewThe PC Support Analyst 2 provides primary support services to internal users by effectively trouble-shooting, diagnosing and resolving user issues and work requests in accordance with service level agreements.
What You Will Do
Utilizes IS project management methodology and best practices to improve individual and organizational effectiveness, and outcomes. Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals.
Why It Might Be a Fit
Able to manage small to moderate installations of new hardware, software, or upgrades through completion. Relying on experience and judgement to plan and accomplish goals.
Requirements
- 2+ years of experience in PC support and maintenance
- Bachelor's degree in Computer Science or related field
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
Benefits
- Competitive salary
- Comprehensive benefits package
- Paid time off
- Retirement plan
- Opportunities for professional growth and development
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