Role OverviewThe IT Application Support Specialist ensures smooth and effective operations of banking systems, including core banking applications, software applications, and computer platforms. They work closely with bank personnel, leadership, and outside resources to enable and improve business processes through technology.
What You Will Do
The main day-to-day responsibilities include managing core banking applications, performing troubleshooting, testing, and problem-solving, planning and directing application projects, and developing and distributing critical employee communications.
Why It Might Be a Fit
To be a fit for this role, you should have three to five years of bank-related experience, familiarity with AI tools, excellent communication skills, and strong knowledge of data processing operations and Microsoft 365.
Requirements
- Three to five years of bank-related experience
- Familiarity with artificial intelligence (AI) tools
- Excellent oral and written communication skills
- Strong knowledge of data processing operations
- Knowledge of Microsoft 365 and Core Banking applications
- Project Management
- Expense Tracking
- Ability to handle various tasks simultaneously
- Ability to train others and work effectively with other departments
Benefits
- Incentive program based on performance
- Paid Time Off (PTO) and Paid Holidays for Full Time/Part Time Employees
- Health, Dental, Vision (Full Time)
- 401K match and Life Insurance (Full Time /Part Time Employees)
- Educational Assistance Program (Full Time/ Part Time Employees)
- Employee Assistance Program
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