IT Consultant 1

Ohio Department of Administrative Services
Columbus, OH
Job Description
The IT Consultant 1 position works under the direction of the IOP Operations Manager and requires knowledge of information technology and operations/incident management principles to assist in managing large and complex technology operations that impact all state agencies, boards, and commissions.

Requirements

  • Incident & Problem Management
  • SLA/SLO/KPI Management
  • Escalation Management
  • Customer Relationship Management
  • Risk assessment
  • Supervision & oversight
  • Communicate effectively orally & in writing with diverse groups
  • Write concise & accurate reports
  • Define problems, collect data, establish facts & draw valid conclusions

Benefits

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities
  • Public Retirement Systems & Optional Deferred Compensation
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