IT Customer Success Specialist (Peoria Region)

Springfield Clinic
Peoria, IL
Job Description
The Customer Success Specialist serves as a liaison between clinical users and the IT department, promoting collaboration, innovation, and creativity. The CS Specialist partners with clinical users to identify their needs and translate them into electronic processes or tools to improve healthcare services.

Requirements

  • Bachelor's degree in Nursing or allied health degree
  • 2-5 years of clinical experience in an ambulatory setting
  • 2-5 years of experience supporting clinical applications
  • Strong ability to use Microsoft Office core applications
  • Passion for technology, business processes, and operational efficiency
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