Role OverviewProvides on-site client facing support for system installation, servicing, and repairing. Ensures issues are referred to the appropriate personnel/service areas for follow up, testing, and troubleshooting.
What You Will Do
Resolves customer issues in hardware installation, repair, upgrade, and maintenance. Performs quality checks on system equipment before deployment.
Why It Might Be a Fit
Requires 3+ years of field support experience, with expertise in hardware/software installation, support, and troubleshooting.
Requirements
- 3+ years of field support experience
- Hardware/software installation, support, and troubleshooting experience
- Experience with Windows 10
- Experience with MS Office and OS365
- Configuring new PC's/notebooks via SCCM imaging
- Ticket management experience
- iOS device familiarity
- Ability to lift and carry up to 40lbs
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