IT Help Desk Engineer - Level 3 (MSP)

K2 Staffing
Shreveport, LA
Job Description
Our client is a leading IT Solutions & Managed Services Provider (MSP) Company located in Shreveport, LA, seeking a qualified IT Help Desk Engineer with MSP experience.

Requirements

  • Work with sales to provide pre- and post-sales support
  • Architect & deploy routers, switches, managed switches, and firewalls
  • Implementing and monitoring network security
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Implementing, Monitoring & Managing VoIP solutions
  • Receiving escalated service requests requiring an enhanced response
  • New User On-boarding

Benefits

  • Challenging work
  • Career opportunities
  • Pleasant work environment
  • Ongoing training
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