The IT Help Desk Supervisor will lead a team of Service Desk professionals to deliver excellent technical support with a high degree of customer satisfaction. The Help Desk Supervisor will develop and lead a high-performance team to manage known and emerging issues, while ensuring end-users receive timely technical assistance.
Requirements
- 6 years of cumulative experience in help desk, desktop support, and/or technical engineering experience
- 2 years of experience wi...
Requirements: 6+ years of help desk experience, 2+ years of supervisory experience, CompTIA A+ certification preferred, ITIL Foundations certification preferred