IT Helpdesk Associate - (6 Month Contract)

Torrid
Any Location, CA
Job Description
The IT Helpdesk Associate helps to resolve computer hardware, software, security-related issues and service requests for Torrid's store, HQ, and warehouse users.

Requirements

  • 2+ years IT Service Desk experience
  • 2+ years of experience with Microsoft Windows Desktop, Windows Server, Office/M365, and Active Directory
  • Experience providing support for PC, Apple Mac, MacBook, and MacOS as well as iOS and Android mobile devices

Benefits

  • Competitive compensation
  • 401k with company matching contribution
  • Potential to earn company performance-based bonuses
  • Comprehensive wellness package
  • Generous 50% employee discount
  • Access to employee-only sales
  • Tuition reimbursement program
  • Employee Assistance Program (EAP)
  • Discounts on entertainment tickets
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