IT Helpdesk Tech Support

TQI Solutions
Honolulu, HI
Job Description
Role Overview

The IT Helpdesk Tech Support specialist will provide technical support, lead integration efforts, and ensure seamless user and mission operations. The role requires a broad understanding of technology and strong business awareness.

What You Will Do

The responsibilities include serving as a project lead, planning and delivering customer support services, implementing and managing complex systems, and supporting multiple functional areas.

Why It Might Be a Fit

The ideal candidate will have strong analytical skills, effective communication skills, and a minimum of 2 years of IT project management or related IT experience.

Requirements

  • Broad understanding of technology
  • Strong business awareness
  • Effective communication skills
  • Minimum of 2 years of IT project management or related IT experience
  • CompTIA Security+ certification
  • Active U.S. government security clearance

Benefits

  • Excellent benefits
  • Career growth opportunities
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