IT Helpdesk Technician

DO & CO

Boston, MA

Category Information Technology

Job Description

We have an incredible opportunity for a dynamic, energetic, and eager IT Helpdesk Tech in Boston!

Requirements

Assist in the installation, configuration, and maintenance of computer hardware and software.
Provide technical support to employees, resolving IT support requests and answering questions regarding computer systems.
Help with the setup and maintenance of network infrastructure, including routers, switches, and cabling.
Maintain an inventory of IT equipment and supplies.
Document technical procedures and create user guides as needed.

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