IT Helpdesk Technician

Woongjin, INC.
Plano, TX
Job Description
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.

Requirements

  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of Laptops, PC, network and security software
  • Good understanding of computer systems, mobile devices and other tech products
  • Excellent communication skills
  • Customer-oriented and cool-tempered

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours
]]>