IT Intern (Enterprise Service Management)

Northcoast Behavioral Healthcare
Athens, OH
Job Description
The Department of Administrative Services Office of Information Technology (DAS/OIT) is seeking an IT Intern to support the Enterprise Service Management (ESM) team.

Requirements

  • Assist with ServiceNow tasks such as data entry, simple reporting, and updating documentation.
  • Support the Change Management process by helping track and log change requests.
  • Contribute to Disaster Recovery documentation and preparation activities.
  • Help update audit and compliance checklists, logs, and supporting records.
  • Participate in team meetings, record meeting notes, and follow up on assigned tasks.
  • Shadow senior IT staff to learn about enterprise technology governance, operations, and risk management.
  • Provide general support to ongoing IT initiatives as needed.

Benefits

  • Mentorship and professional development opportunities from experienced IT staff.
  • Insight into state government IT operations and career pathways.
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