Role OverviewThe IT Lab Computing Support Specialist is a technical role responsible for the reliable, compliant, and lifecycle management of laboratory computing systems and associated technologies supporting GMP-regulated laboratory operations. This role provides technical support for laboratory computerized systems, infrastructure, instrumentation interfaces, applications, and associated services throughout their lifecycle.
What You Will Do
Provide senior-level technical support and ownership for GMP laboratory computing systems and associated services, maintain reliable operation of laboratory applications, computerized systems, workstations, instruments, interfaces, and supporting infrastructure, and lead troubleshooting of complex technical issues.
Why It Might Be a Fit
The ideal candidate will have a strong understanding of GMP principles and Good Documentation Practices, experience working within a GMP-regulated environment, and strong troubleshooting and analytical problem-solving skills.
Requirements
- Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, Information Technology, Life Sciences, or related technical discipline
- Significant experience supporting laboratory computing, computerized laboratory systems, scientific systems, instrumentation, or related technologies
- Demonstrated experience working within a GMP-regulated environment
- Strong understanding of GMP principles and Good Documentation Practices
- Demonstrated experience with controlled technical execution, change management, testing, and verification
- Strong troubleshooting and analytical problem-solving skills
- Experience supporting regulated computerized systems throughout their lifecycle
- Experience working with cross-functional teams including Quality, Laboratory Operations, Engineering, Cybersecurity, Infrastructure, and vendors
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