IT Logistics Specialist

First Cash
Fort Worth, TX
Category Purchasing
Job Description
FirstCash Holdings, Inc. is seeking an IT Logistics Specialist to image laptops/desktops, install users' applications, perform domain joins, and handle hardware repair, refurbishment, and shipment. This role involves both inbound and outbound logistics, including inventory management, packaging, and customer support. The Specialist will also focus on troubleshooting hardware issues and ensuring timely returns.

Requirements

  • Install laptops, desktops, tablets, desk phones, printers, etc.
  • Perform diagnosis, testing and burn-in of IT/POS hardware
  • Perform warranty claims submissions for hardware
  • Create/edit configuration files for various devices
  • Work reverse logistics tickets
  • Provide accurate information about shipments
  • Participate in inventory counts
  • Perform accurate data entry
  • Ensure accurate processing of assets within inventory/ticket management system

Benefits

  • Reasonable Accommodation
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