Role OverviewThe IT Manager provides strategic leadership and oversight for all of the organization's technology systems, ensuring that infrastructure, security, and support services align with organizational goals. This position supervises the Technology Support Specialist, manages the relationship with the organization's third-party IT service provider (MSP), and is responsible for technology budgeting, planning, cybersecurity, and policy development.
What You Will Do
Develop and execute the organization's IT strategy and technology roadmap in alignment with organizational goals. Manage the relationship with the organization's third-party managed service provider (MSP), including contract oversight, performance review, and escalation of complex issues.
Why It Might Be a Fit
If you’re looking for a mission-driven career where you can grow professionally while still making space for your personal life, Gryphon Place is a place to thrive.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent experience.
- Minimum of 5 years of experience in IT management, network administration, or a related technical leadership role.
- Experience managing a managed service provider (MSP) or other outsourced IT vendor relationships.
- Experience supervising and developing staff.
- Knowledge of network design, cybersecurity practices, and cloud-based systems.
- Experience developing and managing a budget.
- Strong project management skills, with the ability to manage multiple initiatives simultaneously.
- Ability to communicate technical concepts clearly to non-technical staff and leadership.
- Commitment to teamwork, collaboration, and responsive service delivery.
Benefits
- free medical benefits
- additional healthcare options
- employer contributions to your retirement plan
- paid holidays
- generous paid time off
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