IT Suport Analyst

Gulf Coast Automation Group
Boston, MA
Category Legal
Job Description
TalentFish is casting a line for an IT Support Analyst. This is a full-time role in Boston, MA. The IT Support Analyst provides comprehensive technology support to attorneys, legal professionals, and staff across the firm.

Requirements

  • 3-5 years of IT support experience in a law firm environment
  • Strong knowledge of Windows 10/11, Microsoft 365, Teams, Citrix, and VPN technologies
  • Familiarity with legal applications such as iManage and Intapp
  • Excellent problem-solving skills with the ability to resolve issues under pressure
  • Strong customer service orientation with outstanding communication skills
  • Ability to work independently and collaboratively while maintaining professionalism and confidentiality

Benefits

  • Health insurance
  • 401(k)
  • Paid time off
]]>