IT Support Intern

Cambridge Information Group
New York, NY
Job Description
The IT Support Technician provides technical support to students, faculty, and staff participating in Edconic Precollege Summer programs.

Requirements

  • Strong understanding of IT concepts, practices, and troubleshooting techniques.
  • Proficiency in both PC and Mac hardware and software configurations.
  • Experience with Microsoft 365, and other standard business productivity software.
  • Ability to diagnose and resolve issues related to web applications and technology.
  • Strong interpersonal skills with the ability to provide clear and professional technical support.
  • Good organisational and problem-solving skills.
  • Ability to work independently with minimal supervision.
  • Commitment to diversity, inclusivity, and professional conduct.
  • Ability to work on-site as required.
  • US Citizenship or Permanent Resident status required.
  • Excellent verbal and written communication skills.
  • Strong command of the English language.
  • Ability to lift up to 25 lbs.

Benefits

  • Opportunity to work with diverse backgrounds and perspectives
  • Inclusive workplace for all employees
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