Role OverviewWe are a committed and cohesive group of professionals. We are growing fast and looking for people who aren’t afraid of a challenge nor of going the extra mile – because our clients deserve it. If you’re looking for more than a daily grind where what you do matters, we’re looking for you.
What You Will Do
Resolve employee technology related issues via helpdesk ticket system with excellent customer service skills, maintain network facilities in individual machines, create new user profiles, assist with moving, setup, and inventory of hardware, train users on new and existing technology, and provide input on best use of current and new technology.
Why It Might Be a Fit
Our ideal candidate demonstrates our 'EPIC' core values: displays excellence, shows passion, wants to impact their community, shows courage, and maintains honesty and discretion.
Requirements
- Maintain a high level of honesty and discretion
- Utilize good judgment, polite behavior, excellent communication, and appropriate dress
- Embody the skills necessary to communicate respectfully with clients and colleagues
- Impeccable attendance and punctuality
- Trainable understanding of computer systems (hardware/software), networks, security, telecommunications, databases, and storage systems
- One year of experience working in IT operations preferred
]]>