Role OverviewLabelmaster is seeking an IT Support Specialist to provide day-to-day technical support across the organization. The role involves troubleshooting hardware and software issues, supporting Microsoft 365 applications, managing user accounts, deploying equipment, and maintaining a secure and reliable technology environment.
What You Will Do
Provide technical support for desktops, laptops, mobile devices, printers, and peripherals. Install, configure, maintain, and troubleshoot hardware and software. Support employee onboarding, offboarding, password resets, and access management.
Why It Might Be a Fit
The ideal candidate will have a minimum of 4 years of experience supporting Windows-based environments, experience with Windows 11 and Windows Server environments, and strong knowledge of Microsoft 365 and desktop support.
Requirements
- Minimum of 4 years of experience supporting Windows-based environments
- Experience with Windows 11 and Windows Server environments
- Strong knowledge of Microsoft 365 and desktop support
- Experience with Active Directory, networking concepts, hardware repair, and troubleshooting
- Excellent customer service, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Benefits
- Competitive compensation ($26.00 - $32.00 hourly)
- Comprehensive health, dental, and vision benefits
- 401(k) with company match
- Paid holidays and generous PTO
- Stable and growing organization
- Collaborative team environment
- Opportunities for professional growth and development
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