Role OverviewWe are seeking a dedicated IT Support Technician to join our team in providing exceptional technical support within our healthcare organization. The ideal candidate will possess a robust blend of technical expertise and soft skills, ensuring a secure and efficient IT environment while delivering excellent customer service.
What You Will Do
Responsibilities include upholding customer service excellence, providing first-level technical support, and collaborating with the IT team to develop and implement new technologies.
Why It Might Be a Fit
The ideal candidate will have strong communication skills, analytical abilities, and decisiveness, with a basic understanding of end-user computing, network-based PC/workstation systems, and hardware.
Requirements
- Basic knowledge of end-user computing, network-based PC/workstation systems, and hardware
- Strong communication skills
- Analytical abilities and decisiveness
- Basic understanding of application and end-user workflows
Benefits
- Medical, Dental, Vision, Prescription Coverage
- Life & AD&D Insurance
- Short-Term and Long-Term Disability
- 403(b) Retirement Plan
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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