IT Support Technician

Mull IT
Nashville, TN
Job Description
The IT Support Technician role is a hands-on help desk position with a clear path to grow into systems, projects, and higher-level IT work. You'll be responsible for responding to help desk tickets, troubleshooting issues, and maintaining documentation. This role is a good fit for someone who wants to build real IT skills over time and is willing to work in a hybrid environment.

Requirements

  • 1–3 years of IT support experience (help desk, MSP, or similar)
  • Comfortable troubleshooting Windows and Microsoft 365
  • Able to explain technical issues clearly to non-technical users
  • Strong attention to detail and documentation
  • Organized and reliable with tickets and follow-through
  • Based in the Greater Nashville area with reliable transportation
  • Secure home workspace with reliable internet

Benefits

  • Retirement plan with employer match
  • PTO
  • Paid holidays
  • Birthday off
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