Role OverviewProvide level 2 end user support, responsible for assisting users with PCs and basic network troubleshooting, and working with vendors for initial diagnostics.
What You Will Do
Resolve desktop and network issues, maintain and manage client systems and networks, provide software application management and consulting, and work as part of a team to design and implement network solutions.
Why It Might Be a Fit
Requires ability to work as part of a team, provide recommendations for workflow and productivity enhancement, and maintain and manage client systems and networks.
Requirements
- Resolution of desktop and network issues
- Software application management and consulting
- Network security management
- Documentation of support procedures and network configurations
- Local and remote administration of client IT infrastructure
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