Role OverviewThe IT Systems Administrator provides comprehensive technical support, manages IT infrastructure, and ensures cybersecurity best practices. Reporting to the Director of Operations, this role provides end-to-end IT support, manages network and server operations, implements IT policies, and resolves technical issues for employees across multiple locations.
What You Will Do
Provide first-line technical support for hardware, software, network, and mobile device issues, configure and deploy Windows workstations, iPhones, servers, printers, network equipment, and peripheral devices, administer Microsoft 365, Active Directory, email systems, mobile device management (MDM), and user access across company platforms.
Why It Might Be a Fit
The ideal candidate will have 3+ years of experience in IT support or systems administration, strong experience supporting Windows 11, Microsoft 365, and iPhone environments, and hands-on experience with Active Directory, Microsoft 365 administration, Exchange, and Mobile Device Management (MDM).
Requirements
- 3+ years of experience in IT support or systems administration role
- Strong experience supporting Windows 11, Microsoft 365, and iPhone environments
- Hands-on experience with Active Directory, Microsoft 365 administration, Exchange, and Mobile Device Management (MDM)
- Strong troubleshooting skills across hardware, software, networking, and operating systems
- Working knowledge of network infrastructure, cloud technologies, and cybersecurity principles
- Excellent communication and customer service skills
- Strong organizational, problem-solving, and time management skills
- Relevant certifications (CompTIA A+, Network+, Microsoft 365 Fundamentals, or similar) are preferred
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