IT Systems & Infrastructure Engineer

RFA Engineering
Any Location, MN
Job Description
We are seeking an IT Systems & Infrastructure Engineer to maintain the systems and infrastructure that power our organization. This role is responsible for the reliability, performance, and resilience of our network, servers, and cloud systems, and serves as a key technical escalation point for the IT helpdesk team.

Requirements

  • Administer Active Directory / Entra AD, including Organization Unit, Security Group design, and Group policy
  • Manage hybrid cloud infrastructure and storage
  • Configure and maintain network switches, VLANs, etc.
  • Configure and maintain firewalls, VPN, and email filter
  • Perform Server maintenance and updates
  • Monitor systems and network performance, respond to incidents, and conduct root cause analysis to prevent recurrence
  • Oversee virtualization infrastructure and ensure ongoing server health and maintenance
  • Manage our ITSM & RMM platforms
  • Manage our endpoint configuration management platform and workstation imaging platform
  • Administer backup and disaster recovery processes, ensuring verified and tested recovery capabilities
  • Maintain documentation including network topology diagrams, firewall rule sets, & IT processes
  • Serve as a Tier 2/3 escalation resource and collaborate with the IT Helpdesk team on complex issues
  • Assist with Sharepoint permissions as necessary
  • Lead or Assist with the implementation of new IT systems and platforms
  • Mentor a seasonal intern

Benefits

  • Health and Dental Insurance
  • Health Savings Account
  • TelaDoc: Virtual Health Care
  • Vision Insurance
  • Company Paid / Supplemental Life Insurance
  • Company Paid Long-Term Disability
  • Supplemental Short-Term Disability
  • Retirement Savings Account (Traditional 401k & Roth 401k)
  • Flexible Spending Plan Dependent Care
  • Bonus Plan (Exempt Employees Only)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement Leave
  • Employee Assistance Programs (EAP)
  • Education Assistance
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