IT Systems & Infrastructure Specialist

Parallel Employment
Buffalo, NY
Job Description
Role Overview

This role is responsible for desktop support, hardware and software management, network administration, Microsoft 365 and Azure Active Directory administration, system maintenance, and end-user support. The ideal candidate is a hands-on IT professional who enjoys troubleshooting technical issues, improving infrastructure, and delivering outstanding customer service while maintaining secure and reliable IT operations.

What You Will Do

Responsibilities include hardware and desktop support, end-user support, Microsoft 365 & Network Administration, System Administration, Security & Compliance.

Why It Might Be a Fit

The ideal candidate has 2–3 years of IT support or systems administration experience, strong troubleshooting and analytical skills, excellent verbal and written communication skills, and ability to manage multiple priorities in a fast-paced environment.

Requirements

  • Associate degree in Information Systems, Computer Science, Business, or a related field, or equivalent work experience
  • 2–3 years of IT support or systems administration experience
  • Strong troubleshooting and analytical skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Experience administering Microsoft 365 and Azure Active Directory
  • Experience with Microsoft Power Automate
  • Knowledge of networking concepts including TCP/IP, DNS, DHCP, VPNs, and VLANs
  • Experience supporting Windows environments
  • Understanding of cybersecurity best practices and data security

Benefits

  • Pay Rate $19-00 to $25.00
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