IT Systems Specialist, Restaurant Technology & Interfaces

SSP America
Any Location, VA
Job Description
Role Overview

This is an opportunity for a hands-on technical professional who enjoys solving complex problems, connecting systems, and taking ownership of projects from start to finish. Working closely with our Field IT Systems Architect, you'll play a key role in supporting and improving the technology that powers our airport restaurants.

What You Will Do

Own Technical Projects: Drive assigned projects from planning through execution, coordinating testing, configuration, deployment, documentation, and transition to support. Support Systems Integrations: Support the implementation, validation, and troubleshooting of system integrations, using APIs, data flows, logs, and system communications.

Why It Might Be a Fit

You'll have the autonomy to own technical challenges, the opportunity to work across a diverse restaurant technology environment, and the ability to make a visible impact on business operations.

Requirements

  • 3–5 years of experience in restaurant technology, POS systems, IT systems support, application integrations, or a related technical field.
  • Strong understanding of integrated and distributed systems, including how multiple applications communicate and exchange data.
  • Hands-on experience troubleshooting APIs, data flows, application logs, and system interfaces.
  • Experience with enterprise POS platforms; Oracle Simphony or Micros RES 3700 strongly preferred.
  • Solid knowledge of networking fundamentals, LANs, VLANs, databases, and operating systems.
  • Demonstrated ability to independently troubleshoot complex issues and drive technical projects to completion.
  • Strong communication, documentation, and organizational skills.
  • Ability to adapt quickly, manage changing priorities, and remain effective in a fast-paced operational environment.
  • Experience in restaurant, hospitality, retail, healthcare IT, or other multi-location technology environments is highly valued.

Benefits

  • Competitive Salary: $78,300 – $85,000 annually.
  • Comprehensive Benefits: Medical, Dental and Vision, Basic Life & AD&D Insurance, EAP, Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance, SSP 401(k) Plan with Employer Matching, PTO, Paid Holidays, Paid Sick Leave
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