Role OverviewThe IT Technical Support Specialist is responsible for analyzing and providing solutions to networking issues, providing technical support to other departments, and troubleshooting, diagnosing, and solving issues with both hardware and software.
What You Will Do
Provide technical support of desktop computers, applications, and related technology to all company staff, including installation and testing of computer systems, responding to inquiries of users concerning problems/resources, and diagnosing reported problems with hardware, software, and/or operator problem.
Why It Might Be a Fit
The ideal candidate will have an Associates Degree in Information Technology or related field, or equivalent experience, and be able to drive Kaizen activity, apply statistical and other improvement tools, and lead and/or support continuous improvement activities to improve functionality.
Requirements
- Associates Degree in Information Technology or related field, or equivalent experience
- CompTIA A+ certification
]]>