Role OverviewThe IT Technician plays a crucial role in ensuring the smooth operation of the organization’s IT infrastructure while providing top-notch support to CAPA’s end users. This position requires exceptional troubleshooting capabilities and a strong focus on internal customer service.
What You Will Do
Provides expert-level technical support to end-users, including hardware, software, and network-related issues. Diagnoses and resolves IT problems efficiently, ensuring minimal downtime for users.
Why It Might Be a Fit
The ideal candidate will have excellent problem-solving skills, strong technical knowledge of Windows and Apple operating systems, and excellent customer service and interpersonal skills.
Requirements
- Associate degree or certification in computer science, information technology or a related field
- Successful background check
- Must own and carry a mobile phone and be available for IT emergencies
- Valid Driver’s License with the ability to provide own transportation between local work sites
Benefits
- Base salary $58,000 - $60,000
- Full-time, exempt position
]]>