Role OverviewNext Perimeter is a cloud-first IT service delivery company that offers a zero-fuss experience to its clients. The ideal candidate will be charismatic, customer service-centered, and energetic, with strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions.
What You Will Do
The IT Technician will be responsible for answering incoming calls from users, troubleshooting and support for both Windows and Mac operating systems, and delivering remote technical support to clients to resolve hardware and software issues promptly and effectively.
Why It Might Be a Fit
The company is looking for someone with outstanding problem-solving skills, keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships.
Requirements
- charismatic
- customer service-centered
- energetic
- strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions
- proficiency in operating systems such as Windows and macOS, networking protocols, and cloud technologies
- excellent written and verbal communication skills
- outstanding problem-solving skills
- keen attention to detail
- customer-focused mindset
- ability to build strong client relationships
Benefits
- competitive salary
- benefits package
- opportunities for career growth
- unlimited vacation
- sick leave
- Employee Assistance Program
- hands-on experience with cutting-edge security and lifecycle management technologies
]]>