Journeyman Network Technician

American Operations Corporation
Any Location, MA
Category Operations
Job Description
Role Overview

The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services.

What You Will Do

Install, configure, and troubleshoot network infrastructure, including UPS, with minimal supervision and short timelines using current networking technologies. Provide excellent customer support for network-related services.

Why It Might Be a Fit

The ideal candidate will have strong network debugging and troubleshooting skills, a working knowledge of DHCP, NMS, and VoIP protocols, and the ability to work effectively in a team environment.

Requirements

  • TACLANE certification
  • Hands-on experience configuring and installing Cisco and Juniper routers and switches
  • Strong network debugging and troubleshooting skills
  • Working knowledge of DHCP, NMS, Cisco ISE, and Wireshark
  • Strong working knowledge and troubleshooting skills for Layer 2 and Layer 3 protocols in a VoIP environment
  • Working knowledge of IP address management, DHCP, RADIUS, Syslog, and DNS
  • Knowledge of W2K16/W2K19
  • Good understanding of cabling, including Fiber and CAT5E
  • Knowledge of firewalls, proxies, and UPS
  • Proficient with network hardware and related software
  • Critical-thinking skills for problem identification and resolution
  • Ability to create and maintain operational procedures and topology maps using Visio
  • Self-motivated and able to work effectively in a team environment
  • Strong written, organizational, and verbal communication skills
  • Strong customer service skills
  • Ability to lift 50+ lbs.
  • Associate degree in IT, Mathematics, or Computer Science and 3+ years of experience in a Network role
  • DoD 8570 Certification / CompTIA Security+
  • Secret-level DoD security clearance

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short-Term & Long-Term Disability
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