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Jr. Tech Support Specialist Intern (SUMMER 2026) (ON-SITE ONLY)
Volunteers of America National Services
Alexandria, VA
Category
Information Technology
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Job Description
Volunteers of America (VOA) is seeking a Jr. Tech Support Specialist Intern to be an integral part of the Information Technology (IT) department as well as the Intern 2026 cohort team.
Requirements
Provide great customer service experience to staff on resolving technical issues
Responsive and follows up on technical issues in a timely manner
Diagnose, troubleshoot and resolve hardware and software for in-office and remote staff
Resolve data and telecom connectivity issues for users including LAN and wireless networks
Setup and deploy end-user devices for in-office and remote staff
Diagnose, troubleshoot and resolve copiers and printers on-premises or offsite
Provide basic training on device and application usage to staff
Document all technical services provided in the help desk ticketing system
Benefits
Stipend
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