Jr. Tech Support Specialist Intern (SUMMER 2026) (ON-SITE ONLY)

Volunteers of America National Services
Alexandria, VA
Job Description
Volunteers of America (VOA) is seeking a Jr. Tech Support Specialist Intern to be an integral part of the Information Technology (IT) department as well as the Intern 2026 cohort team.

Requirements

  • Provide great customer service experience to staff on resolving technical issues
  • Responsive and follows up on technical issues in a timely manner
  • Diagnose, troubleshoot and resolve hardware and software for in-office and remote staff
  • Resolve data and telecom connectivity issues for users including LAN and wireless networks
  • Setup and deploy end-user devices for in-office and remote staff
  • Diagnose, troubleshoot and resolve copiers and printers on-premises or offsite
  • Provide basic training on device and application usage to staff
  • Document all technical services provided in the help desk ticketing system

Benefits

  • Stipend
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