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Junior Amazon Connect Engineer
Miratech
Any Location, IN
Category
Engineering
Apply for Job
Remote
Job Description
Miratech is a global IT services and consulting company seeking an experienced Amazon Connect Engineer to design, build, and optimize advanced contact center solutions on AWS.
Requirements
2+ years of hands-on experience designing and building Amazon Connect contact flows with DynamoDB, Lambda, and Lex Bots.
Proven expertise in Amazon Connect, including portal widget integration, CRM integration, chatbot development, email, and SMS solutions.
Strong experience in call routing design (routing profiles, queues, callbacks, emergency messaging, and dynamic business hours/holiday routing).
Skilled in building AWS Lambda-based custom logic for enhancing contact center operations.
Proficiency in Python, Node.js, or Java with AWS Lambda API integration.
Familiarity with version control tools (GIT, GitHub, TFS).
Experience with CI/CD tools such as Terraform, CloudFormation, or GoCD.
Strong problem-solving, debugging, and troubleshooting abilities.
Excellent communication and collaboration skills with cross-functional teams and stakeholders.
Benefits
Competitive Pay and Benefits
Work From Anywhere Culture
Growth Mindset
Global Impact
Welcoming Multicultural Environment
Social Sustainability Values
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