Junior IT Engineer

Agile Engine
Richmond, VA
Job Description
Role Overview

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups. We are looking for a Junior IT Engineer to support day-to-day IT and SaaS infrastructure operations.

What You Will Do

Assist in configuring and maintaining Okta integrations, administer workplace platforms, and manage endpoints across macOS and Windows devices. Act as a reliable point of support and escalation for end-user technical issues.

Why It Might Be a Fit

You will work with people who care, grow, and make an impact. You will have opportunities to learn IT automation alongside senior engineers and collaborate with distributed teams.

Requirements

  • Authorized to work for ANY employer in the US
  • 2+ years of hands-on experience supporting or managing SaaS platforms in a corporate environment
  • Basic familiarity with public cloud concepts and cloud-native technologies
  • Exposure to DevOps/SRE principles, basic infrastructure-as-code concepts, or collaboration tool integrations
  • Strong communication skills and the ability to collaborate effectively across distributed, asynchronous teams
  • A proactive mindset with a strong desire to learn, grow, and build technical skills alongside senior engineers
  • Exposure to or an interest in automating repetitive IT tasks using workflow and automation tools
  • Strong problem-solving skills and a track record of executing assigned IT tasks reliably
  • Upper-intermediate English level

Benefits

  • Professional growth: Mentorship, TechTalks, and personalized growth roadmaps
  • Competitive compensation: USD-based pay with education, fitness, and team activity budgets
  • Exciting projects: Modern solutions with Fortune 500 and top product companies
  • Flextime: Flexible schedule with remote and office options
]]>