Junior IT Help Desk Support

Computer Enterprises Inc
Any Location, PA
Job Description
We are seeking a Junior IT Help Desk Support to provide desktop, retail, and user application support in a fast-paced environment. This role requires strong technical troubleshooting skills, excellent customer service, and the ability to manage support requests efficiently using ticketing systems.

Requirements

  • Strong customer service skills with clear written and verbal communication
  • Ability to de-escalate issues and remain calm under pressure
  • Strong attention to detail and problem-solving ability
  • Experience working in a support or help desk environment
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