Junior Tech Support Specialist

Computer Enterprises Inc
Columbia, SC
Job Description
Provide technical support to customers, resolve routine to moderately complex technical needs, and maintain knowledge database and call tracking database.

Requirements

  • Strong customer service skills
  • Good problem solving skills
  • Able to provide technical advice, guidance, and informal training to customers using hardware and software programs
  • Proficient computer skills; able to maneuver through commonly used applications and systems used in the industry
  • Ability to multitask
  • Ability to troubleshoot
  • Strong communication skills

Benefits

  • Optional medical
  • Dental
  • Vision
  • 401(k) match
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