Role OverviewThe Key Account Manager will serve as the primary point of contact for a defined portfolio of accounts, driving customer satisfaction, engagement, and account growth. Success is measured by retention, expansion within existing accounts, and the quality of ongoing customer relationships.
What You Will Do
Own a defined portfolio of accounts, proactively engage customers to retain accounts, drive satisfaction, and identify expansion opportunities, maintain deep fluency in AP's services and offerings, and collaborate cross-functionally with editorial, product, platform, legal, and finance teams.
Why It Might Be a Fit
The ideal candidate understands the media landscape deeply, brings a consultative approach to account management, and thrives on in-person engagement.
Requirements
- Minimum 3+ years of experience in B2B content licensing, news services, or media account management
- Familiarity with intellectual property products a plus
- Bachelor's Degree or equivalent work experience
- Proficiency in Salesforce or comparable CRM
- Authorization to work in the U.S. required
Benefits
- Competitive medical, dental and vision coverage
- Retirement benefits
- Company paid life insurance
- Paid vacation and sick days
- Paid parental leave for any new parent
- Mental well-being resources
]]>