Key Account Manager & Merchandiser (w/ a sense of humor)

The ideal candidate combines commercial instincts with analytical and product skills to own, grow, and strengthen Shinesty's most important retail partnerships. This is a key-account growth role that requires building trusted relationships with buyers, merchants, planners, and allocators at each account, and developing a detailed understanding of each retailer's customer, assortment strategy, calendar, and internal decision-making.

What You Will Do

You will own account strategy and buyer communication, reorders and sell-through performance, marketing activations, merchandising, door expansion, forecasting and execution, and long-term revenue growth. You will also identify underperforming stores, products, and programs, and build clear plans to fix them.

Why It Might Be a Fit

The ideal candidate is comfortable selling to retail buyers and asking for what they want, has experience owning a category or a major retailer relationship, and has strong retail math skills. They should also have excellent communication, relationship-building, and negotiation skills, and be willing to travel for retailer meetings, line reviews, store visits, and trade shows.

Requirements

• 5–10 years in retail merchandising, buying, or wholesale account management
• Experience owning a category, a major retailer relationship, or a meaningful portion of a retail business
• Strong retail math: sales, margin, inventory, turns, weeks of supply, markdowns, units per door per week
• Proven ability to turn analysis into a clear commercial recommendation and present it to buyers or senior retail stakeholders
• Excellent communication, relationship-building, and negotiation skills; able to influence without formal authority
• High ownership, urgency, and follow-through; comfortable in an entrepreneurial company without big-company support structure

Benefits

• Laptop + whatever other equipment you need
• Access to any AI platform that will make you better at your job
• Medical, dental, vision insurance
• Dog-friendly office
• Flexible PTO, no need to accrue time take as much as you’d like
• Flexible working hours, get your work done and generate results
• Discounted and free products