Role OverviewAs a Key Accounts Associate, you will own the proactive layer underneath a book of our most important accounts. You will know the state of every open request before the customer does, audit what's in flight, build the data that drives every customer conversation, and drive resolution on anything stuck. This is a role with an obvious next step, where you will grow into a Key Accounts Lead with your own book of accounts.
What You Will Do
Own request-level monitoring, run systematic account audits, build data layers, drive escalations, prepare customer touchpoints, and turn recurring problems into specific asks for product and engineering.
Why It Might Be a Fit
You will work on the accounts that matter most to the company, from day one, alongside the person who owns them. This role is designed to produce Key Accounts Leads, and you will get real exposure to the AI work our team is shipping every day.
Requirements
- 1–3 years in investment banking, consulting, or a comparably demanding analytical role
- Obsessed with details
- Strong with data
- High ownership by default
- A clear communicator
- Comfortable with unglamorous work
- Comfortable with urgency
- Willing to travel occasionally for customer visits
Benefits
- Competitive salary
- Healthcare, vision and dental insurance
- Early-stage equity opportunity
- 15 days PTO
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