Key Holder - Full Time

RICK'S RANCHWEAR INC
Youngstown, OH
Category Customer Service
Job Description
Role Overview

As a Key Holder, you will serve as a vital member of our management support team, helping lead daily store operations, providing exceptional customer service, and assisting with opening and closing procedures.

What You Will Do

Support management with daily store operations, deliver exceptional customer service, assist with opening and closing procedures, maintain knowledge of store products and policies, and help train and support new team members.

Why It Might Be a Fit

Our ideal candidate is customer-focused, energetic, and dependable, comfortable working in a fast-paced retail environment, interested in growing into future leadership opportunities, and available to work flexible retail hours.

Requirements

  • Minimum 1 year of retail or customer service leadership experience
  • Strong communication and interpersonal skills
  • Ability to lead by example and support team success
  • Excellent organizational and time-management skills
  • High school diploma or GED
  • Ability to move and handle merchandise weighing up to 60 pounds
  • Basic knowledge of point-of-sale systems and store technology

Benefits

  • Competitive hourly pay
  • Opportunity to earn an additional $2–$3 per hour through performance-based bonuses
  • Generous employee discount
  • Free pair of boots upon hire
  • Opportunities for advancement and career growth
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