Role OverviewWe're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.
What You Will Do
Drive sales and client engagement by leading by example in achieving and exceeding individual and store sales goals, proactively engaging customers, and building strong client relationships. Lead the sales floor by inspiring and motivating associates, creating a dynamic sales culture, and coaching team members in real time. Deliver operational excellence by opening and closing the store, maintaining a visually compelling floor environment, and monitoring KPIs.
Why It Might Be a Fit
This role is ideal for a motivated leader with prior retail leadership or keyholder experience and a proven ability to drive sales and influence team performance. You should have strong clienteling skills, a customer-first mindset, high energy, and a passion for results. Benefits include a retirement plan (401k), paid time off, training and development, a casual working environment, wellness resources, and a 50-75% employee discount.
Requirements
- Prior retail leadership or keyholder experience
- Proven ability to drive sales and influence team performance
- Strong clienteling skills and a customer-first mindset
- High energy, strong communication skills, and a passion for results
- Commitment to living our CORE Values: Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
- Proven work experience as a Supervisor, Key holder or Assistant Manager
- Basic understanding of sales principles and customer service practices
- Proficiency in Apple products and G-suite, Omni-channel POS systems
- Solid communication and interpersonal skills
- Ability to work in the store alone
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays
- High school degree
Benefits
- Retirement Plan (401k)
- Paid Time Off ( & Public Holidays)
- Training & Development
- Casual working environment
- Wellness Resources
- 50-75% employee discount
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