KMRG, LLC

Requirements

• Process permit applications to support timely review and customer service
• Enter application and permit data into ePermits accurately and on time
• Apply naming, coding, and data entry standards within ePermits
• Review hard copy applications for completeness and audit entries for accuracy
• Correct data entry errors using judgment and established procedures
• Update application status and tracking records in ePermits and related systems
• Use Convention on International Trade in Endangered Species (CITES) Trade Database to sort, enter & track trade data
• Support permit and trade data reporting by compiling and validating required information
• Receive, date stamp, scan, upload, photocopy, sort, and route incoming mail
• Route incoming payments/checks to the designated Government point of contact or supervisor per procedures
• Log mail accurately in Excel spreadsheets
• Maintain accurate paper and electronic records
• Digitize and file paper records into the appropriate system
• Draft and mail form letters as required
• Print and mail permits on security paper as directed
• Assist with archive file inventories, retention tracking, spreadsheet updates & disposal preparation
• Maintain and update the Big Cat Registration log to ensure documents are stored in the correct folders and file cabinets
• Organize, monitor, and track individual application workload
• Plan work independently, resolve problems, and carry out successive steps of assignments
• Meet strict deadlines while tracking large volumes of facts, figures, and paperwork
• Use systems to enter, track, manage, and compile data efficiently
• Apply automation software to support mail and data processing tasks
• Follow established administrative and clerical practices and procedures
• Process multiple forms and requests used in office support tasks
• Use Microsoft 365 applications for documentation and recordkeeping
• Respond to permit inquiries and answer incoming phone calls from applicants or the public
• Participate in system update trainings to remain knowledgeable of ePermits changes
• Take meeting notes and distribute summaries to stakeholders as directed
• Consult regularly with the Government-staffed Team Leader on application processing
• Collaborate with others to complete work products and coordinate with involved parties
• Recommend solutions to the Team Leader or CITES Policy Specialist when challenges arise
• Demonstrate interpersonal skills and a professional demeanor in all interactions
• Respect team members, consider differing views, and support collective decisions
• Help maintain a cordial and positive office atmosphere

Benefits

• Competitive pay
• Comprehensive benefits
• Job stability and security